Mutual and Federal recently changed their name to Old Mutual Insure. Their contact details are listed below:
- [email protected] for complaints, and
- [email protected] for compliance.
- Tel: 011 374 9111
- Emergency Assist: 0860 22 55 63
- Claims & Policy Services: 0860 22 55 63
- Website: https://www.oldmutual.co.za/
You can use any of the following means to register a claim:
- Telephone: Call 0861 24 73 65 and a friendly consultant will guide you through the process.
- You can contact your broker directly to submit a claim.
Fast Track your claim – Fast Track Claiming involves contacting Old Mutual Insure immediately by telephone. Often the immediate authorization of repairs or replacements can be done using one of Old Mutual’s approved suppliers and repairers whose work carries an Old Mutual guarantee.